This privacy policy ("Policy") informs you of practices when handling your Information through the Services (both as defined below). In this Policy, "Timestrail", "we" or "us" refers to Stuffenzy LLP., a company registered in India with its registered address located at 46 LF BLDG 5B CTS 1A12B WI LINKING RD OPP OSHIWARA DEPOT GOREGAON WEST MUMBAI-400104 MAHARASHTRA. We are the data controller under the applicable privacy laws.
For the purpose of this Policy, "Information" means any information relating to an identified or identifiable individual. This includes Information you provide or generated when you use our app. When you use the Services, you accept and understand we collect, process, use and store your Information as described in this Policy. If you do not agree with this Policy, you must not use any of the Services. If you change your mind in the future, you must stop using the Services and you may exercise your rights in relation to your Information as set out in this Policy.
• Registration information: when you create an account on the app using Gmail, we collect your name & profile photo, we also collect your transaction information such as card details, UPI & other modes detail your use to make payment through our partner Razorpay ("Payment Information").
• Information collected via voluntary activities: for example, when you communicate with us via email, or participate in surveys, we ask you to provide your email address and any Information you choose to provide to allow us to assist you. The information we collect from you varies depending on the survey, but we typically ask you questions about your interests and habits, your opinion about different products and services and what you‘d like to be offered in the future. We also collect your ratings, opinions, preferences, questions, pictures, and responses associated with that survey
• Identifiers, such as your IP address, device ID, and device information (such as model, brand and operating system).
• Geolocation information, such as your GPS information when you use the location reminder feature of the Services. Where required, we will obtain your consent prior to collecting such information.
• Information regarding your use of the Services, such as app use information, interactions with our team, and transaction records.
• Information we receive from third party platforms: when you register through a third-party account (such as Google) we receive Information which may include your username, email address, and profile picture.
• Information from platforms our Services relies on, such as for transaction information and payment verification.
Our Services are not targeted at children, and we do not knowingly collect Information from children under the age of 13. If you learn that a child has provided us with Information in violation of this Policy, please contact us as indicated below.
We ask you to allow access to internal phone storage when you want to add a document (image, video, pdf, or any type of files) to a particular task or events. We don’t store or take backup of any of the attachments your upload in the app. An internal path is created within the phone & added to a folder named “Timestrail”. The documents in this folder are never accessed by Timestrail or anyone as it remains offline. These data / documents are never pushed online or synced with online clouds or any platform without prior approval of you.
We consider our users privacy a top priority hence we don’t collect or access to his personal documents. We let our users manage their documents within their own phone. If the users delete the internal folder “Timestrail” the documents will be deleted for ever. If you switch to another device, we recommend our users to copy the folder “Timestrail” and paste it in internal storage of the new device / phone. The users can take the backup of the documents however they wish to. We leave it on the hands of the users.
The inputs in the form of text are stored in the Firebase while you create a task or events. We store the text inputs to provide you with our services and is used to improve our services.
Reach out to us at support@stuffenzy.com in case of any questions or clarifications.
We use your Information to: Provide you with the Services. We will use your Information to perform our contractual obligation towards you to allow you to create an account and use the Services. The Information we process when doing so includes your registration information,information you provide to us when using the Services, identifiers, information you generate when using the Services, and information regarding your use of the Services such as transaction information. We also use your Information when you activate certain features of the Services, such as your Geolocation information when you use the location reminder feature. When you activate premium, we will use your Payment Information for payment processing purposes as well as sales tax collection and reporting as required by law.
• Improve and monitor the Services. It is in our legitimate interests to improve our Services for our customers. When doing so, we may collect information we automatically collect or is generated about you when you use the Services, as well as non-personal information about your device such as device manufacturer, model and operating system, and the amount of free space on your device.
• Provide you with support and to respond to your requests or complaints. If you reach out to us for support, we will use your Information to respond to and resolve your queries and complaints and facilitate support (e.g. requesting for a feature). When doing so, we perform our contractual obligation towards you. The Information we process when doing so includes your registration information, your identifiers, and any other information about you collected via our customer support channels.
• Conduct analytics. It is in our legitimate interests to analyse the use of, and any other interaction or interest in our Services. When doing so we will process information we automatically collect or is generated about you when you use the Services to create anonymised and aggregated data regarding your App usage.
• Send you newsletters about product news, tips and tricks, daily productivity reports that may be of interest to you. We will send you emails with daily reports, opt-in newsletters with product news, and tips and tricks to use our Services. When doing so, we process your registration information. Your consent can be withdrawn at any time by following the unsubscribe mechanism at the bottom of each communication
• Prevent fraud, defend Stuffenzy against legal claims or disputes, enforce our terms and to comply with our legal obligations. It is in our legitimate interest to protect our interests by (1) monitoring the use of the Services to detect fraud or any other user behaviour which prejudices the integrity of our Services, (2) taking steps to remedy aforementioned fraud and behaviour, (3) defending ourselves against legal claims or disputes, and (4) enforcing our terms and policies. When doing so, we will process the Information relevant in such a case, including information you provide us, information we automatically collect about you, and information which is provided to us by third parties.
• Conduct surveys. From time to time, we may ask you to participate in surveys we conduct which are in our legitimate interest because they help us understand our userbase and improve the Services. If you participate, we process your registration information and any other information collected through the survey questions.
• Vendors and service providers we rely on for the provision of the Services , for example:
• Cloud service providers who we rely on for data storage, including Google Cloud & Firebase who are based in the U.S.;
• Payment processors, such as Razorpay . This payment processor is responsible for the processing of your Information, and may use your Information for their own purposes in accordance with their privacy policies. More information is available at https://razorpay.com/privacy/ for Razorpay
• Law enforcement agencies, public authorities or other judicial bodies and organisations. We disclose Information if we are legally required to do so, or if we have a good faith belief that such use is reasonably necessary to comply with a legal obligation, process or request; enforce our terms of service and other agreements, policies, and standards, including investigation of any potential violation thereof; detect, prevent or otherwise address security, fraud or technical issues; or protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law.
• Change of corporate ownership. If we are involved in a merger, acquisition, bankruptcy, reorganisation, partnership, asset sale or other transaction, we may disclose your Information as part of that transaction.
Your Information will be processed by our employees and service providers in the U.S. We take steps to ensure all transfers are protected by adequate safeguards, including the standard contractual clauses approved by the European Commission.
Your Information is kept for as long as necessary to achieve the purposes set out above. Generally, it is stored for as long as you are registered and using our Services, and then for up to 6 years from the date you stop using the Services, or promptly following a valid erasure request. Some information we collect will be stored for longer where we have an overriding legitimate interest to retain such information (for example, information on suspicious behaviour of certain users of our Services and transaction records).
When deleting Information, we will take measures to make the Information irrecoverable or irreproducible, and electronic files which contain Information will be deleted permanently.
If you are based in the EEA, you have certain rights in relation to your Information. You will find more information below on when which rights can apply. To exercise your rights, please contact us at support@stuffenzy.com
• Access. You have the right to access Information, and to receive an explanation of how we use it and who we share it with. Write to us at support@stuffenzy.com
• Erasure. You have the right to delete your account and erase your Information and upon deleting your account, all your Information will be removed from our production systems. Usually, only an encrypted copy of your Information will remain on our backup archives for 90 days, although we reserve the right to retain some of your Information where there are valid grounds for us to do so under data protection laws. For example, for the defence of legal claims, respect freedom of expression, or where we have an overriding legitimate interest to do so
Note that where the Information is held by a third-party data controller, such as a payment processor, we will use reasonable steps to inform them of your request, but we recommend you contact them directly in accordance with their own privacy policies to ensure your personal data is erased.
• Objection. You may have the right to object to our processing of you Information. This is the case where we process such Information on the basis of our legitimate interests (see above under How we use your personal information section), or where the Information is used for direct marketing purposes. You may exercise this right as follows:
• To stop receiving marketing newsletters: You may withdraw your consent through the unsubscribe mechanism at the bottom of each communication.
• To object to all other processing based on our legitimate interests, please contact us at support@stuffenzy.com Please note that we may have an overriding legitimate interest to keep processing your Information, but we will let you know where this is the case.
• Portability. You have the right to receive a copy of Information we process on the basis of consent or contract in a structured, commonly used and machine-readable format, or to request that such Information is transferred to a third party.
• Correction. You have the right to correct any Information held about you that is inaccurate.
• Restriction. You have a right in certain circumstances to stop us processing Information other than for storage purposes.
If you wish to make a complaint about how we process your Information, please contact us at support@stuffenzy.com and we will endeavour to deal with your complaint as soon as possible. This is without prejudice to your right to launch a claim with a data protection authority.
If we make any material changes to this Policy, we will post the updated Policy here and notify our users through the Services and/or newsletters. Please check this page frequently to see any updates or changes to this Policy.